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You may have seen Sam Chapman’s recent Instagram post after her treatment with Louise. She came out of there not only relaxed and rejuvenated but also with the most glowing skin, saying it was one of the best facials she had ever had. This week we are delighted to share the lovely blog post she wrote about her experience when she came to try out our Signature Facial at  U & Your Skin.

Recently I was invited by Louise Thomas-Minns to experience one of her signature facials at her skin lounge in Norwich.

You’d be forgiven for strolling past without spotting U&Your skin, nestled within Bridewell Alley in Norwich, but it really is a hidden gem.

Louise has over 20 years experience within the beauty industry and has a large client base here in Norwich whilst also offering a pop up skin clinic in London to cater for her loyal clients who struggle to get to Norfolk.

Over the years Louise has developed a 3D approach to skin treatment, which not only looks at the superficial signs of skin health but also the intrinsic factors such as nutrition and lifestyle as well as external aggressors such as the environment.

Firstly what you should know about Louise is that she listens and absorbs the information you give. If you are someone who feels they need to get to the bottom of their skins underlying problems rather than the standard relaxation facial with a one-size-fits-all approach then she and her team are the ones to go to. After a very considered consultation she will plot out your treatment before she has even laid a finger on you.

Louise uses products mainly from the Medik8 range however she is currently developing her own skincare line, we will keep you posted on this once it launches later this year.

Louise uses deep cleansing methods, mask therapy along with facial massage, dedicated to awaken the skin and get a sluggish lymphatic back on track. Hot towels are used to remove product and she also uses an ultrasonic spatula to deliver a deeper absorption of your prescribed serums.

Afterwards, once you’ve peeled yourself from your heated cocoon, Louise will talk you through the treatment and also give you a zero sales pressure run down of products she believes will work for your skin.

Louise does currently have a waiting list but if you’re serious about skin health then it’s worth the wait.

You can book a treatment with Louise or one of her team here.

Thank you so much Sam for your lovely post, we were so honoured to treat you. You can read the original post at

Sam Chapman is one half of the incredibly successful Pixiwoos! You can catch their blog at and their YouTube channel here